Selfie prerequisites

Face comparison between a selfie and the photo ID requires several conditions that must be met to be properly processed. These conditions are listed on this page.

The face must not be blurry

The following photo is too blurry. Our API cannot recognize the person or compare the face with the photo ID.

The face must be entirely visible

The following picture is cropped in the middle. Our API will not be able to recognize the face or compare it with the photo ID.

The picture should avoid any reflection

The following picture has too many reflections. Datakeen's API will not be able to give a satisfactory result and the controls will fail.

The face must be aligned

Face with an overly uneven inclination will not be processed by our tool.

The user must not be wearing a headgear or glasses

Hats, caps, scarves, and all kind of headgear should be removed before taking the picture. Sunglasses, glasses with tinted lenses or with thick frames should also be taken off.

The face must not be covered with hair

Hair should not cover the face of the person. It could prevent our API to compare the face with the photo ID.

❗️

Guidelines must be followed

Any picture that does not meet the previous prerequisites will not yield expected outcomes.